PRIVACY POLICY

LAST UPDATED: 21 MARCH 2026

1. WHO WE ARE

Flavors Zante ("Flavors", "we", "us") operates the party bar and entertainment venue at Laganas Main Strip, Zakynthos, Greece, and the websites flavorszante.com and flavorsdaiquiribar.com.

For data protection enquiries, contact us at: hello@flavorszante.com

2. WHAT DATA WE COLLECT

We may collect the following personal data:

Contact details — name, email, phone number (when you register, book a table, or submit forms)
Booking information — date, party size, preferences
Game participation data — Traffic Light status, Spin & Win results, scores
Device & usage data — IP address, browser type, pages visited, via Google Analytics 4
Chat messages — conversations with our AI concierge (Natasha)
Franchise enquiry data — venue name, location, interests

3. HOW WE USE YOUR DATA

To process table bookings and VIP reservations
To run interactive games (Traffic Light Party, Spin & Win, etc.)
To send event updates, promotions, and post-visit follow-ups via email or WhatsApp
To respond to franchise and partnership enquiries
To analyse website performance and improve user experience
To display personalised content on our digital signage network

4. LEGAL BASIS (GDPR)

We process your data based on:

Consent — when you submit forms, accept cookies, or opt in to marketing
Legitimate interest — to improve our services, prevent fraud, and operate our venue
Contractual necessity — to fulfil bookings and VIP packages you have purchased

5. COOKIES & ANALYTICS

We use the following technologies:

Google Analytics 4 — tracks page views, events, and user journeys (anonymised)
Essential cookies — remember your cookie consent choice and chat session state

You can decline non-essential cookies via the banner shown on your first visit. You can also block cookies in your browser settings at any time.

6. DATA SHARING

We share data with:

GoHighLevel (GHL) — our CRM platform for contact management and automated messaging
Google — analytics and advertising services
WhatsApp / Meta — when you choose to contact us via WhatsApp
Render / Cloudflare — hosting and CDN providers

We do not sell your personal data to third parties.

7. DATA RETENTION

We retain your data for as long as necessary to provide our services and comply with legal obligations. Contact data from forms is typically retained for 24 months. Analytics data is retained per Google's default retention period (14 months).

8. YOUR RIGHTS

Under GDPR and Greek data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Withdraw consent at any time
Object to processing based on legitimate interest
Request data portability
Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

To exercise any of these rights, email us at hello@flavorszante.com.

9. SECURITY

We use HTTPS encryption, secure hosting on Render, and access controls to protect your data. However, no method of electronic transmission or storage is 100% secure.

10. CHANGES TO THIS POLICY

We may update this policy from time to time. The "Last Updated" date at the top will reflect the most recent revision. Continued use of our website constitutes acceptance of the updated policy.

11. CONTACT

If you have questions about this policy or your data, contact:

Flavors Zante
Laganas Main Strip, Zakynthos 29092, Greece
Email: hello@flavorszante.com
Phone: +30 698 871 6494
WhatsApp: Chat with us